By accessing or using this Website, scheduling service by phone, or interacting with any Elite Garage Door content, you (“User,” “you,” or “your”) agree to be bound by these Terms of Use and all applicable laws. If you do not agree, discontinue use immediately.
2. Intellectual Property
All text, graphics, logos, photos, videos, and software are the property of Elite Garage Door or its licensors and are protected by U.S. and international copyright, trademark, and other laws. No right, title, or interest in any content is transferred to you.
3. Limited License
Elite Garage Door grants you a non‑exclusive, non‑transferable, revocable license to view the Website for personal, non‑commercial, transitory use only. Under this license you may not:
Modify or copy the materials;
Use them for any commercial purpose or public display;
Attempt to de‑compile or reverse‑engineer any software;
Remove copyright or proprietary notices;
Mirror the materials on any other server.
Violating these restrictions automatically terminates this license.
4. Service & Content Disclaimer
The Website and all materials are provided “AS IS” and “AS AVAILABLE.” Elite Garage Door disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. We make no representations about accuracy, reliability, or completeness.
5. Limitations of Liability
To the fullest extent permitted by law, Elite Garage Door, its owners, employees, or suppliers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of—or inability to use—the Website or services, even if advised of the possibility of such damages.
6. Indemnification
You agree to defend, indemnify, and hold Elite Garage Door harmless from any claims, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Website.
7. Links to Third‑Party Sites
External links are provided as a convenience. Elite Garage Door does not endorse and is not responsible for the content or practices of any linked sites; use them at your own risk.
8. Modifications
We may revise these Terms at any time. Changes become effective upon posting. Continued use constitutes acceptance of the revised Terms.
9. Governing Law & Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law rules. Exclusive venue for any dispute shall be state or federal courts located in Tarrant County, Texas.
PART B – PRIVACY POLICY
1. Scope
This Privacy Policy describes how Elite Garage Door (“Company,” “we,” “our,” or “us”) collects, uses, shares, and safeguards personal information obtained through elitegarage‑door.com, phone calls to (972) 697‑3092, SMS chats, and ads we run on platforms such as Google, Facebook/Meta, and Nextdoor.
2. Information We Collect
Contact Info – name, phone, street address, email (source: online forms, calls, texts)
Service Details – photos you upload, description of gate/door issue
Payment Data – invoice totals, last‑4 digits of card
Usage Data – IP address, device type, pages visited, UTM/GCLID
Advertising Partners – Google Ads/LSA, Meta/Facebook, Nextdoor;
Technicians/Subcontractors – limited to customer contact and job location;
Government or Law Enforcement – when required by subpoena, warrant, or to protect rights and safety;
Business Transfers – in connection with a merger or sale of assets (subject to confidentiality).
We do not sell personal information for monetary value. Certain ad‑tech sharing may qualify as “sharing” or “selling” under the California Consumer Privacy Act (CCPA); see Section 8 for opt‑out.
5. Cookies & Tracking
We use first‑ and third‑party cookies, pixels, and similar technologies for site functionality, analytics (Google Analytics 4), and targeted advertising. You may adjust cookie settings in our banner or your browser; disabling cookies may affect functionality or ad relevance.
6. Call Recording Disclosure
Inbound and outbound calls may be recorded for quality assurance. By calling, you consent to call recording as allowed by applicable one‑party or two‑party consent laws.
7. Data Retention
We retain data only as long as necessary for the purposes above, including tax and accounting requirements (normally seven years), or until you request deletion, subject to legal exceptions.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict personal data, object to processing, or opt‑out of the “sale/share” of data. To exercise rights or opt‑out of marketing emails/SMS, contact us or use the unsubscribe/“STOP” options. We respond within 30–45 days of verifying your identity.
9. Security Measures
We employ HTTPS/TLS encryption, firewalls, and role‑based access controls. No online transmission is 100 % secure; we cannot guarantee absolute security. If a data breach occurs, we will notify affected individuals and regulators as required by law.
10. International Transfers
Our servers are located in the United States. By using our services from outside the U.S., you consent to the transfer and processing of your data in the U.S., which may have different data‑protection standards.
11. Children’s Privacy
The Website and services are intended for adults 18+. We do not knowingly collect information from children under 13. If you believe a child provided data, please contact us for deletion.
12. Policy Updates
We may update this Privacy Policy periodically. Material changes will be posted on this page with a new “Effective Date.” Continued use signifies acceptance.
13. Contact Us
Elite Garage Door
613 Fox Creek Trl, Fort Worth, TX
(972) 697‑3092 • Info@elitegarage‑door.com
This document is provided for informational purposes only and does not constitute legal advice. For specific compliance concerns, consult a qualified attorney licensed in your jurisdiction.
